Shipping & Delivery Policy

Last updated: October 6, 2026

Safa Marwa Haajra Shop delivers children's garments within Faisalabad using available courier or delivery services.

1. Order Processing

Orders are normally prepared after confirmation. Processing time may vary depending on product availability, order volume, weekends, and public holidays.

2. Delivery Areas

We aim to deliver to serviceable addresses across Faisalabad Availability depends on courier coverage.

3. Delivery Time

Estimated delivery time varies by destination and courier. Delays may occur because of weather, holidays, courier issues, incorrect addresses, or other circumstances outside our reasonable control.

4. Shipping Charges

Applicable delivery charges, if any, will be communicated before or during order confirmation. Charges may vary by destination, order size, or courier service.

5. Address Accuracy

Customers are responsible for providing a complete and accurate name, phone number, city, and delivery address. Delays or additional charges caused by incorrect information may be the customer's responsibility.

6. Failed Delivery

If delivery cannot be completed because the customer is unavailable, refuses delivery, provides an incorrect address, or cannot be contacted, we may contact the customer to arrange another attempt. Additional charges may apply where applicable.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, contact us promptly and provide your order details and photographs where requested. See our Return & Refund Policy.

8. Contact

For delivery questions, use the contact details published on our website.